Positive Discipline, Crisis Intervention and Behavior Management Techniques

Description:

Caregivers working with children in residential, foster, or congregate care settings face daily challenges that require thoughtful, responsive strategies—not reactive discipline. This three-part training helps participants:

  • Understand the principles of Positive Discipline, which teaches rather than punishes.
  • Learn how to Intervene During a Behavioral Crisis using verbal de-escalation and calming strategies.
  • Apply proactive Behavior Management Techniques that reduce outbursts and promote healing.

v2026.2

Course Content

Lesson 1: Part 1: Positive Discipline

3 Topics

Lesson Content

Define positive discipline and how it differs from punishment.
Apply age-appropriate, trauma-informed strategies that build trust.
Recognize prohibited practices under Arizona DCS guidelines.

Lesson 2: Part 2: Crisis Intervention Techniques

3 Topics

Lesson Content

Identify early warning signs and stages of behavioral escalation.
Use the A.C.T. method to safely respond and de-escalate.
Practice verbal techniques that reduce tension and support regulation.

Lesson 3: Part 3: Behavior Management Techniques

3 Topics

Lesson Content

Implement proactive supports like routines, praise, and structure.
Document behaviors clearly using objective, descriptive language.
Reinforce positive behavior using consistent, restorative techniques.

Lesson 4: Part 4: Reflective Practice & Caregiver Wellness

4 Topics

Lesson Content

Recognize the emotional toll of caregiving and the importance of self-awareness
Practice simple reflection tools to assess your response to child behaviors
Explore self-care techniques that support regulation and resilience
Understand how caregiver regulation directly impacts youth outcomes
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